Reinvent Your Day Outdoors

MetroLagoons transforms everyday life into a vacation. With four resort-style lagoons across Florida, guests enjoy thrilling water adventures, swim-up bars, cabanas, and community events—creating spaces where families connect, friends celebrate, and every visit feels like a sun-soaked escape filled with fun, relaxation, and unforgettable memories.

SUMMARY:

The Assistant General Manager of Food & Beverage duties will include coordinating daily operations, maintaining liquor, beer, wine & food cost budgeting, supervising staff members, and adhering to a high level of customer service. 

They will provide strong leadership and opportunities for overall facility growth and individual skill enhancement. The role will require excellent managerial skills including the ability to assist with recruitment efforts and onsite training of all employees in accordance with established costs, procedures, and staffing needs.

RESPONSIBILITIES:

• Maintain and promote a high standard of customer service
• Assist in creating SOP, including written policies and procedures for all facility services, administration, and maintenance
• Coordinate with General Manager on a monthly and yearly basis regarding management reports, outlining key facility statistics and a summary of daily operations
• Initiate and maintain constant communication and collaboration with various ancillary departments
• Submit all paperwork, financial reporting, and payroll
• Responsible for cash handling policies and procedures
• Responsible for cash drawer maintenance and daily deposits
• Plan, organize, and manage the daily operations of the hospitality staff to ensure efficiency
• Oversee liquor, beer, wine, and food inventory, calculate costs of food and beverage items for recipe costing
• Check inventory supplies and equipment daily
• Attend to any concerns logged by guests in a professional and timely manner
• Supervise staff members along with performing monthly evaluations of staff members according to performance and participation
• Study market trends to help determine the future goals of the hospitality division

QUALIFICATIONS:

• HS Diploma or equivalent (required); college degree preferred
• At least 2 years of managerial experience in the hospitality industry
• Exceptional knowledge of standard hospitality practices and procedures
• Strong leadership/managerial skills with the ability to lead, motivate, and communicate with staff members
• Ability to adapt to change, including adherence to strict budget and labor guidelines
• Strong verbal and written communication skills
• Ability to work in all weather conditions for extended periods of time
• Lift up to 50lbs

BENEFITS:

Medical/Dental/Vision, 401(k), Disability, Life, Employee Discount Program, including Lagoon entry, F&B/Merchandise discounts, and more!

E.O.E.  MetroLagoons does not discriminate on the basis of age, gender, race, nationality, religion, sexual orientation, or any other class protected by law.